Productivity

AI assistants have quietly become part of the default workday. They draft replies, summarize long email threads, translate content for global teams, and turn rough notes into something you'd actually send. But "which model is best?" is surprisingly hard to answer in a way that reflects real work. Brand perception, UI differences, and one bad interaction can skew opinions fast. So we ran a small internal experiment. Over four weeks, Synology employees around the world used AI features inside Synology Office and MailPlus, our Synology Office Suite that lets organizations connect their own choice of LLM while keeping content private

Authored by Rex Huang, Director at Synology Enterprise Application Group behind solutions such as Synology Drive, Office, MailPlus, Calendar, and Chat. It’s been ten years since we first released what would become Synology Office. Back in 2015, the package launched as Spreadsheet, a real-time collaborative spreadsheet tool. As part of DSM 6.0, we soon added documents and then slides, and the suite evolved into what you know today as Synology Office. Since then, we’ve been steadily adding capabilities: new formulas, pivot tables, APIs, AI integration, and dozens of smaller enhancements. Through it all, we’ve stayed true to the original promise:

When you search for something and the results appear almost instantly, you might find yourself wondering, "How did they do that?" Achieving low-latency response times for what can seem like an endless array of possibilities is no simple task, but it's something that our software engineers strive to accomplish every day. Let's take a closer look at what makes Synology Drive function with such efficiency and how it provides you with lightning-fast results. Building a Foundation for Scale and Reliability Before an application can be fast, it must be built on a solid foundation. In the software world, this means

In the digital world, not all letters are created equal. You've likely felt this, even if you couldn't name the problem. Perhaps you're a designer putting the final touches on a masterpiece in macOS. You name it something perfectly descriptive, like Project Árvore - Final Proposal (ü).psd. You copy it to a USB drive or upload it to a generic cloud folder to share with a client using a Windows PC. Then you see it—the filename distorted beyond recognition, or worse, duplicated into near-clones—and a quiet panic creeps in, and you wonder, did I do something wrong? The answer to the

As organizations adopt new software tools to run their business, they often struggle with fragmented systems, leading to inefficiencies, data duplication, and security risks. On average, companies use 93 different applications, with large enterprises (2,000+ employees) managing over 231 (Okta, 2024), the majority of which are business productivity apps. This productivity software sprawl forces employees to waste nearly an hour daily searching for files, switching between countless tabs, and tracking down the right data (Cornell & Qatalog, 2021). Poor integration between productivity apps not only disrupts workflows but also expands attack surfaces, making security harder to manage: 90% of business-critical

Managing projects, tracking progress, and communicating tasks are daily essentials for organizations, with many turning to productivity SaaS solutions to enable real-time collaboration and drive business growth. However, using multiple services can scatter files, reduce efficiency, and increase the risk of data leaks. Additionally, maintaining various platforms is costly in terms of time and resources for IT teams. According to a report by Varonis, over 80% of organizations have unintentionally exposed sensitive data through SaaS productivity tools. This alarming statistic reveals that data leaks could potentially lead to losses exceeding $28 million USD for a single company, highlighting a critical

For schools that have relied on productivity SaaS solutions for years, it’s a pivotal moment to reassess long-term needs and explore alternatives that offer greater stability, flexibility, and control. As cloud adoption in education expands, productivity SaaS plans continue to evolve. With Google Workspace for Education ending free unlimited storage in 2022 and Microsoft’s recent updates to 365 Education offerings, institutions with thousands of faculty and students are facing significant cost and resource impacts. How do these plans impact education institutions? By January 2025, Microsoft will make significant changes to its Microsoft 365 Education plans, including retiring the Office 365

Cloud storage has become the go-to choice for businesses, with over 60% of enterprise files now residing in the cloud, and a staggering 94% of businesses worldwide embracing cloud storage solutions (GoodFirms, 2023). However, with nearly half of cloud-stored data classified as sensitive information, including employee and customer data, financial records, and intellectual property, it is projected that cloud storage spending will increase by 13% to reach $135.1 billion by 2026 (IDC, 2023). This rapid growth of data presents two significant challenges for enterprises: rising storage costs and data privacy concerns. Public Cloud Challenges     Rising costs for businesses

Taipei, Taiwan—02 June 2023—With Computex 2023, one of the world’s leading technology trade shows was back on, and with it Synology’s traditional product showcase. Held from May 30 to June 2 at Taipei’s new POPOP Maker Space, the Synology Solution Exhibition presented the brand’s newest solutions for data management, backup, video surveillance, and cloud services. Innovation and excellence in data storage Eye-catchers at the event included new dual-controller systems, SA3400D and UC3400, that epitomize high availability from the get-go. As has come to be expected of Synology, both systems facilitate seamless data management while ensuring maximum uptime for organizations of

Even as IT threats grow more diverse and sophisticated, administrators and email services are forced to expend significant resources protecting users against classic email spam. For as long as email exists, users (and especially companies) have had to cope with unsolicited messages in the form of junk mail. At best, spam emails can carry aggressive marketing messages about questionable products and services. At worst, they may be tools for phishing or fraud campaigns and other scams. An evolving challenge for admins Nearly 320 billion emails are sent and received every day. Of these, up to 50% may be spam. According