etiket: genAI
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Verimlilik ve Gizliliğin Dengelenmesi: Synology’nin Yapay Zeka Odaklı Müşteri Desteği Yaklaşımı
Generative Artificial Intelligence (GenAI) tools are revolutionizing the operations of businesses by offering the ability to quickly increase efficiency and solve complex problems. But this exciting potential comes with a significant challenge: data privacy. In March, a Korean conglomerate lifted the ban on the use of GenAI, but reinstated it weeks later after employees shared sensitive internal information, including private code and a meeting recording. This incident highlights the need for organizations to leverage AI to increase productivity, while also managing and controlling data leakage risks. Synology implements extensive de-identification techniques and rigorous safeguards in our workflow to prevent situations