Tag: MSP

When MSPs evaluate a backup solution, the starting price rarely tells the whole story. The pricing model determines how much MSPs will pay over the next few years. Some pricing models reduce upfront hardware costs but shift spending into ongoing service fees. Others charge per protected workload, so costs grow with the customer. These differences directly shape MSP profit margins in the future. Below, we break down the most common pricing mechanisms — and the hidden traps behind each one. Common Backup Vendor Pricing Models 1. Per-workload / per-account subscriptions: Users are charged based on the number of workloads under

Nearly 30% of MSPs are only breaking even, despite steady growth in the managed services market. Scaling up doesn't automatically mean scaling profitably. Most MSPs lose profits because backup operations cost more as they scale. The problem is not one major expense but a set of hidden costs that quietly increase month after month. Let's break down where they're hiding. The 5 hidden profit killers Tool sprawl: Sometimes a backup solution only covers a limited range of workloads. Other times, vendors split features across separate products — one for VMs, one for M365, and one for endpoints. This forces you

As businesses increasingly move workloads to the cloud, more organizations are realizing the importance of protecting cloud data. In fact, according to Infrascale, 76% of MSPs in the U.S. now focus on backing up cloud applications for their clients. Among these, Microsoft 365 remains the most common service customers rely on MSPs to protect. Today, most MSPs have already deployed established Microsoft 365 backup solutions for their clients. These solutions generally cover the basics, yet often lack the depth MSPs need and come with higher overall costs. It’s time to rethink whether your current Microsoft 365 backup is truly helping